How can we help you?

Find tips before you start, answers to frequently asked questions and check out the bugs that are known to us. Or just contact us if you can't find what you're looking for.

Get started

New here? Get off on the right foot, read these tips before you start.

Mobile App

Frequently asked questions about app, GPS and training plans.

Routeplanner

Frequently asked questions about planning routes in the desktop route planner

Known issues & bugs

Find out about the issues we are working hard to solve right now.

eRoutes Desktop and Mobile app

Contact

Couldn’t find what you were looking for? Contact us via social media or e-mail.