Terms of Use - Route planner

Last revision: 21-06-2019 – eRoutes is part of Imagine Run BV. Therefore the terms of use of Imagine Run BV apply to the use of eRoutes.

IMAGINE RUN BV (“IMAGINE RUN” or “IMAGINE”) is the provider of eRoutes. eRoutes offers routes of the distance desired to run or walk by the user. The routes can be taken at your own pace, walking or running, anywhere in the world. eRoutes guides the user in known and unknown environments via audio (via the download gpx file) and via downloadable routes for printing. It brings the user back to the starting point with a circular route.

These terms of use describe the conditions in which eRoutes and the Subscription may
be used.

1. Definitions

1.1. Subscription: the subscription needed for the use of eRoutes.
1.2. eRoutes: the route planner
1.3. User: the natural person who in any given way makes use of eRoutes
1.4. Terms of use: these terms of use.

2. Applicability

2.1. These Terms of Use apply to (the use of) eRoutes and the related services provided and the subscription.
2.2. The Terms of Use also apply to all information, data, images, video- and sound fragments or all other content supplied, read or spread in any other way in need of, by means of/from/in eRoutes.
2.3. By the use of eRoutes (which also means the download and the installation thereof) the User accepts these Terms of Use.
2.4. Only these Terms of Use apply, regardless of any possible (earlier) reference of the User to his/her own or other terms of use. IMAGINE explicitly rejects any possible terms of use declared applicable by the User.
2.5. Before eRoutes can be used, the User needs to separately take note of the content of the Privacy Statement and subsequently needs to accept it.
2.6. The Privacy Statement and the Terms of Use can also be consulted, downloaded, stored and printed via or at www.imaginerun.com
2.7. Where use is made by eRoutes of the services of any third party(parties), the general conditions, the privacy- and the cookie policy of the third party(parties) involved do apply. IMAGINE is not responsible for the services, the general conditions and the privacy- and cookie policy of any third party(parties).
2.8. In case via eRoutes possibly available additional services are ordered and/or there is participation in possible (promotional) actions offered, additional terms of IMAGINE could apply. In case and as far as these additional terms are in conflict with the Terms of Use, the additional terms prevail.

3. Use

3.1. The User can use eRoutes for free at www.eroutes.nl/planner.
3.2. For full use of eRoutes the User needs to register via eRoutes by making a personal account. To the processing of personal data via eRoutes the IMAGINE Privacy Policy and cookie policy applies.
3.3 The User can start with a free trial version of eRoutes which offers three free routes for an indefinite period. This only requires registration of a personal account.
3.4 After the trial version, the User can expand his account with the purchase of a single route, a monthly subscription (can be canceled monthly) or an annual subscription (can be canceled annually).
3.5. The use of the single purchase or subscription is possible immediately after payment and available worldwide.
3.6. In case the User is not yet 16 years of age, the user needs to obtain permission for the use of eRoutes from his/her parents or legal guardians. By accepting the Terms of Use, the User guarantees that he/she is 16 years of age or has permission from his/her parents or legal guardians.
3.7. In order to make use of eRoutes, the user has to take care at his/her own expense for the necessary equipment, system programs, and (Internet)connection.
3.8. The User uses eRoutes and the Services at his/her own risk. The responsibility for the sensible use of the Applies with the User.
3.9. Further explanation about purchasing a subscription.

Payment method

To be able to pay a subscription fee, you must provide or provide information about your preferred payment method (for example, credit card, online payment service, a third party or any other payment method made available by IMAGINE RUN) (the “Payment Method”). If you provide your payment information, you authorize us and certain external service providers, payment card networks and payment processors to receive, store and encrypt your payment information. You can switch to a different payment method or update your information by visiting your account at www.eroutes.com. IMAGINE RUN will not refund any money other than set out in these terms and conditions. If your payment service provider determines that your account has been subject to fraudulent transactions as a result of using your payment method for the services, you must contact us immediately at www.eroutes.com.


To gain access to certain functions of the services, you may have to pay a subscription fee. Subscription fees can be paid monthly or annually. All subscription fees must be paid in advance. If members switch from a monthly to an annual subscription, the annual rate will take effect from the following billing date. If you upgrade your subscription or add new service categories to your account, these changes may lead to a new billing date. You agree to pay the subscription fees and other costs that are charged in connection with your IMAGINE RUN account, whether on the basis of a single agreement or on the basis of a subscription. IMAGINE RUN reserves the right to increase the subscription fees and associated tax contributions at any time and after timely prior notice, or to set new fees.

Automatic renewal

Subscription fees are billed automatically at the start of a monthly or annual installment, as applicable. These costs are automatically renewed until your subscription has been changed or canceled. Your membership costs are the same as your initial costs unless you have been informed otherwise in advance. You can cancel your IMAGINE RUN membership at any time in the following way.


If you live outside the United States, you may be entitled to a cooling-off period of fourteen (14) days (the “Cooling Off Period”) and a full refund of the amount you paid, provided that you have not registered with the services and has not used it as an IMAGINE RUN member during the cooling-off period.


Cancellation of IMAGINE RUN membership.
If you have registered for IMAGINE RUN, you can cancel your subscription by going to your account page or by contacting us at www.eroutes.com. Cancellation of a subscription takes effect at the end of your current billing period. If your IMAGINE RUN membership ends, your account will continue to exist and become a free membership. You can renew your subscription at any time without opening a new account. However, it is possible that the IMAGINE RUN subscription costs have been increased in the meantime. You can delete your account at any time.

4. User rights

4.1. By using eRoutes the User obtains a non-exclusive, non-transferable, personal and revocable right for the non-commercial use of eRoutes on a smartwatch or another portable device.
4.2. IMAGINE does not offer technical assistance and can therefore not guarantee that eRoutes will function flawlessly on the device.
4.3. The User is not allowed in any way, shape or form to distribute eRoutes or make eRoutes available to third parties, to connect eRoutes to a network enabling other devices to use eRoutes, to disassemble or decompile eRoutes or subject eRoutes to reverse engineering.
4.4. The User is not allowed to use eRoutes in an improper manner or in a manner that may adversely affect IMAGINE.
4.5. The User is also not allowed to remove, have removed, to circumvent or to have circumvented the technical provisions meant to protect eRoutes.
4.6. The User needs to treat the password on a strictly confidential basis. In case the password becomes known to a third party, the User has to change the password immediately or – in case he/she can not access his/her user account – has to contact IMAGINE via the website.

5. Termination of User rights

5.1. User rights apply indefinitely, but the User can terminate the use of eRoutes at any given moment by canceling the monthly or yearly subscription.
5.2. IMAGINE has the right to terminate the user rights with immediate effect in writing without being liable to pay any compensation in case of – amongst others – abuse or unauthorized use of eRoutes. At the moment of termination of the user rights, the User will no longer use eRoutes and will remove his/her account.
5.3. IMAGINE has the right at all times to adapt eRoutes, to change data, to limit the use of eRoutes or to partially, temporarily or completely deny the User access to eRoutes.
5.4. IMAGINE can make an upgrade available for eRoutes. As defined in the Terms of Use the upgrade then qualifies as eRoutes.
5.5. The User has the obligation to take care that the use of eRoutes and the Subscription do not conflict the Terms of Use, any legal stipulations or third party rights. Besides that, in using eRoutes, the User will neither in any way cause a nuisance, cause damage or have damage caused at the expense of IMAGINE or third parties, nor use eRoutes in any way that interferes with the proper function of the services and/or eRoutes.
5.6. The use of eRoutes is for the own account and risk of the User.
5.7. IMAGINE is not liable for damage or injury resulting from the use of eRoutes and the services.
5.8. The User safeguards IMAGINE for all possible claims from third parties as a result of the use of eRoutes and/or the services. The User will pay for any reasonable damages and expenses (including but not limited to (extra)judicial costs) IMAGINE suffers as a result of such claims.
5.9. Within eRoutes, the User has the option to indicate whether his/her telephone number or e-mail address can be used by IMAGINE and by other companies within IMAGINE to approach the User with offers of similar products and/or services. At any given moment and only via eRoutes, the User can withdraw his/her permission. For more information concerning this, we refer to the Privacy Policy.
5.10. Except in the case of intent or gross negligence, IMAGINE is not liable for damages in any way, shape or form for temporary no, no correct or not complete availability of eRoutes and the not (fully) functioning of the (mobile) connection of the User, of IMAGINE or of third parties, as a result of which the services cannot be (completely) provided.

6. Responsibility of IMAGINE

6.1. All intellectual property rights and/or similar rights concerning the (content of the) Services, eRoutes, including the software behind it, images and video- and sound fragments are solely and exclusively vested with IMAGINE, or her licensors or the administrator of the eRoutes.
6.2. eRoutes has been built with the largest possible care. However IMAGINE cannot guarantee that eRoutes will always work without interruptions, errors or defects and that the information provided is always complete, correct and up to date. IMAGINE is committed to providing a well-functioning eRoutes and to solve any possible problem as quick as possible.
6.3. IMAGINE can put eRoutes temporarily or permanently out of order for the User(s), (without any notice) and without the User(s) being able to derive any rights.
6.4. IMAGINE is not responsible for any damages resulting from improper use of the Subscription. The User uses eRoutes and the Services at his/her own risk.
6.5. IMAGINE is not responsible for any damages resulting from the User having chosen an unsuitable password for the user account, or from unsafe saving of the password, or for any damages caused by a third party for who the User has enabled access to the services.

7. Amendments to these Terms of Use

7.1. IMAGINE has the right to from time to time make amendments and additions to these Terms of Use. The User will be able to always consult the most recent version via eRoutes. The User of eRoutes is advised to regularly check the content of these Terms of Use for amendments. In case of substantial amendments to these Terms of Use, a clear notification will follow, for example with a banner on this website or notification via eRoutes or via email.
7.2. By continuation of the use of eRoutes after the Terms of Use have been amended and/or the notification was sent out, the User accepts that the amended Terms of Use apply. All possible amendments in the Terms of Use come into effect within fourteen (14) days after the notification thereof via eRoutes, the website or via e-mail, unless another term was specifically mentioned.
7.3. In case the User does not accept the amendments to the Terms of Use, the User has to terminate the use of eRoutes. As far as amendments lead to substantial amendments with regards to the performances to be delivered by IMAGINE as stipulated in the User Agreement between IMAGINE and the User for the use of eRoutes, the User is given the opportunity to terminate this User Agreement by contacting eRoutes.

8. Final provisions

8.1. In case one or some of the aforementioned stipulations are or will be invalid, the validity of the other stipulations is not affected.
8.2. Dutch law exclusively applies to all disputes resulting from or in connection with eRoutes, the Services and/or the Subscription. With the exclusion of other (foreign) courts, the Dutch court has the jurisdiction to take note of a dispute.